Who we are
Our website address is: https://painterspro.ca.
Pro Painters provides residential and commercial painting services and communicates with customers regarding service requests, appointments, estimates, invoices, and project updates.
Information We Collect
We may collect personal information including your name, phone number, email address, service address, and project details when you submit forms on our website or contact us directly.
How We Use Your Information
We use your information to respond to inquiries, provide estimates, schedule appointments, send service-related communications, and improve our services.
This may include sending SMS communications related to your service request when consent is provided.
SMS Communications
By providing your phone number and checking the SMS consent checkbox on our website form, you consent to receive SMS messages from Pro Painters related to your service request.
These messages may include appointment confirmations, scheduling updates, project notifications, estimate follow-ups, invoices, and customer support communications.
Message frequency may vary. Message and data rates may apply.
You can opt out at any time by replying STOP. For assistance, reply HELP or contact us directly.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or share your mobile number for marketing purposes.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible publicly.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors may download and extract that data.
Cookies
If you leave a comment, you may opt-in to saving your name, email address and website in cookies. These are for your convenience and last for one year.
We also use cookies for login sessions, preferences, and site functionality. You can disable cookies in your browser settings.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles). Embedded content behaves as if you visited the external website and may collect data.
Who we share your data with
We do not sell or rent your personal data.
We may share information with trusted third-party service providers strictly for operational purposes, such as scheduling, communication, customer support, and website functionality.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely.
If you have an account, you can view, edit, or delete your personal information at any time.
Customer inquiry and service request information may be retained as needed to provide services, maintain business records, and comply with legal obligations.
What rights you have over your data
You may request access to the personal data we hold about you or request that we delete it, subject to legal obligations.
Where your data is sent
Visitor comments may be checked through automated spam detection services.
Contact Information
If you have any questions about this Privacy Policy, please contact us at:
charles@painterspro.ca
1 705 535 0777
